Sometimes we can able to see 2 same email address in Send an email Page. Like below image.
"From" list will show all the emails from
1. Email to Case
2. Organization-Wide Addresses.
If you don't want to display the emails in "From" list, then we have to remove the address from Organization-Wide Addresses.
Setup -> administer -> Email Administration -> Organization-Wide Addresses.
Remove the address from here.
This will help us to maintain the "From" list in a clean way.
1. Email to Case
2. Organization-Wide Addresses.
If you don't want to display the emails in "From" list, then we have to remove the address from Organization-Wide Addresses.
Setup -> administer -> Email Administration -> Organization-Wide Addresses.
Remove the address from here.
This will help us to maintain the "From" list in a clean way.
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